Search Results for "consumer affairs"

Alexis Conran investigates whether loyalty cards save consumers money when shopping, looking into the possibility that supermarkets could be inflating prices only to discount them. Alexis discovers how supermarkets offer a reduced price in return for an exchange of data from shoppers, speaking to those responsible for handling the data and making profits from it.

Industry insiders, retail experts and former employees reveal the secrets of the the world's biggest furniture seller, IKEA: the tricks they use to get customers to spend, and how the massive maze-like warehouses are designed to keep people there for hours.

Anthropologist Laura Nader's first field trip to a Zapotec Indian village in Oaxaca, Mexico, in the late 1950s, led her to study problem-solving in the local courts. There, "little injustices" were the meat of everyday courtroom life.